Privacy Policy
Tirisano Institute (“we,” “our,” “us”) operates [https://www.tirisanoinstitute.org.za] and is dedicated to safeguarding your privacy. This Privacy Policy explains:
What personal data we collect and why
How we use, share, and secure it
Your rights and how to exercise them
Our contact details for privacy-related inquiries
1. Information We Collect
a) Information You Provide
Contact information: name, email address (e.g. info@tirisanoinstitute.org.za), telephone numbers, organization/company name, and other data when you:
Contact us
Subscribe to newsletters or mailing lists
Register for events or applications
b) Automatically Collected Information
Usage data: IP address, browser type, operating system, pages visited, time spent, referring URLs, and navigation paths via cookies and similar technologies.
c) Third-Party Sources (if applicable)
Data from third-party platforms if you connect or interact with us via social media or partner sites.
2. How We Use Your Data
We may use your information to:
Respond to your communications
Provide services, process applications, or handle inquiries
Send updates, newsletters, event information (with your consent)
Improve our website’s functionality, performance, and user experience
Comply with legal requirements or protect our rights
3. Legal Bases for Processing
We process personal data when necessary for:
Providing services you request
Fulfillment of legal obligations
Consent (e.g., subscription to newsletters)
Legitimate interests such as maintaining website security and improving services
4. Sharing of Information
We may share your data:
With service providers or partners (e.g., IT, email, analytics, events) under confidentiality agreements
If required by law enforcement, regulation, subpoena, or legal obligation
To protect our rights or property, or in emergencies involving safety or legal claims
In the event of a merger, acquisition, or sale of assets—where your data would remain protected under this policy
5. Cookies and Tracking
We use cookies and similar tools to:
Enable core website functions
Analyze usage trends and performance
Deliver personalized content or advertisements
You may manage or disable cookies in your browser settings. Note that disabling certain cookies may affect your experience on our site.
6. Data Security
We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or alteration. Despite our efforts, absolute security cannot be guaranteed. If a data breach occurs, we will notify affected individuals and authorities as per applicable laws.
7. International Transfers
As a South African entity, your data may be transferred to countries outside South Africa. We ensure appropriate safeguards—like data transfer agreements or compliance with South African regulations—are in place to protect your information.
8. Data Retention
We retain your personal data only as long as necessary for purposes outlined in this policy, or as required by law.
9. Your Rights
Subject to applicable law, you may have the right to:
Access: request copies of your data
Correct inaccuracies or incomplete information
Delete/erase your data, where lawful
Restrict or object to processing
Withdraw consent at any time for non-essential processing
Data portability: receive your data in structured, machine-readable format
To exercise these rights, contact us using the details below. We may ask for verification to protect your identity.
10. Children’s Data
Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us to have it removed.
11. Updates to This Policy
We may update our policy periodically. The “Last Updated” date reflects the most recent changes. We recommend reviewing it from time to time. Significant changes will be communicated via our website or direct contact.
12. Contact Us
If you have any questions, requests, or concerns about this policy or our privacy practices, please contact:
Tirisano Institute
Email: info@tirisanoinstitute.org.za